Create an account on Chevignon in a few clicks:

- Click on the “My Account” space at the top right of the home page
- Enter your email address on the login page then click on “REGISTER”

You also have the option to use the "Facebook Connect" option to automatically pre-fill the registration form. In this case, our emails will be sent to the email address linked to your Facebook account.

Shipping charges depend on your order amount and your shipping country.
Depending on the products ordered and as indicated on each product sheet, the delivery time, including transport, is understood to be 3 to 6 working days, with the exception of (i) sales or promotional periods during which the delivery time may be extended to 10 working days (ii).

For any order in France less than €150, the costs are:
Colissimo signature: €6.95

Beyond 150€, in France, delivery is free.
Details relating to prices and delivery conditions are available in our General Conditions of Sale.

As soon as your order leaves our warehouse, you will be immediately informed by email.
This message will also provide you with your package number and a link to the online tracking of your order. You will then just need to click on this link to view in real time where your package is.
You can also find this number on the details of your order in your “My Account” area, allowing you to view the stages currently being processed.

The cost of delivery depends on the amount of your order and your delivery country.
Orders are shipped between 3 and 6 working days, with the exception of (i) sales or promotional periods during which the delivery time may be extended to 10 working days (ii).

Germany, Belgium, Portugal, Netherlands, Luxembourg and rest of EU
For any order less than €150 :

In the event that one of our products does not give you complete satisfaction, you can return any item purchased on our site free of charge within 14 days from the date of receipt of your order, without having to justify it, as long as the product is in perfect condition ( see General Conditions of Sale ). Except for products made to your specifications (for example, products sold by the meter), or clearly personalized, made or not, which cannot be subject to a right of withdrawal on your part in application of article 121-20-2 of the Consumer Code.

Returning your order is free, simply use the prepaid return slip included in your order and drop off your package at the nearest post office.

For more details on the terms of application of these different services, we invite you to consult our General Conditions of Sale .

In the event that one of our products does not give you complete satisfaction, you can return any item purchased on our site within 14 days from the date of receipt of your order.

To request a return, please download your return label here

Please find the return costs in the tables below:

Germany, Belgium, Netherlands, Portugal, Luxembourg and rest of EU

All data from your order and payment is sent encrypted using the SSL protocol from your computer to the electronic payment terminal of our banking partner.

You can check the security system by placing a closed padlock at the bottom of the page, a security symbol. You can therefore pay online with complete peace of mind.

Payment by check is currently not possible.

The promotional code is associated with a specific operation. It is for single use and promotional codes cannot be combined with each other.

Use of the Promo Code: The promotional code must be entered in the "I have a promo code" field by clicking on "OK", present below the order amount, when filling your basket and before confirming your order. Indeed, once your order has been confirmed, it is not possible to re-credit the commercial advantage associated with a promotional code. It would then be permanently lost.
Furthermore, we strongly recommend that you finalize your order immediately after entering your code to avoid any malfunction that would cause you to lose the benefit.

If you would like to be kept informed of all the "good deals" on Chevignon products, do not hesitate to subscribe to our Newsletter.